What does unlocking mean?

First, it is important to understand why your handset is locked. Providers place locks on cell phones to ensure that customers remain on their network, paying their rates. This may mean you are paying more than necessary and prevents you from enjoying cheaper local tariffs both at home and abroad. Unlocking your handset removes these restrictions so that you may use your phone freely.

Are there advantages to unlocking my phone?

Unlocking your phone means that you can use any SIM card in your handset. This allows you to take advantage of cheaper tariffs both at home and abroad, eliminating roaming charges. You can switch networks at your leisure, without hassle. Unlocking also increases the value of your phone should you ever wish to sell.

What is a SIM?

SIM stands for a 'subscriber information module'. It is a small chip inside your GSM handset that permits the phone to function within a given network. It identifies your phone as belonging to you and directs calls to your handset. It also controls your rates according to your contract or carrier plan.

How do I know if my phone is locked or not?

Simply borrow a SIM card from a friend with a different network provider. Remove your SIM card from the handset and insert theirs. If the phone functions, it’ s unlocked. If an error message is displayed, it means the phone is still locked. You’ ve come to the right place.

Do I have to unlock my phone every time I change SIM cards?

No. Once unlocked, your handset remains unlocked.

Do I save money by unlocking my phone?

Saving money is one of the most important reasons to unlock. By freeing your handset, you can enjoy cheaper tariffs at home. You may choose your network provider and plan according to your needs. It also means that you can use local providers while travelling, eliminating costly roaming charges.

How much technical knowledge do I need to unlock my phone?

You do not need any technical expertise to unlock your phone. It’s as easy as making a call. We provide easy to follow instructions and you simply type a short code into your handset.

Can unlocking harm my phone?

Absolutely not. Unlocking your phone is an entirely safe process. You should, however, check that unlocking your phone will not interfere with your warranty. This information will be on your contract. Sometimes, if you make too many failed attempts to unlock, your phone can lock permanently. We can advise on this.